Contact Us
Dresden Germany Tours is an email-only comparison site. The fastest way to reach it is info@dresdengermanytours.com.
What To Write About
Three things are especially useful to hear about: a price or fact that looks wrong on a tour card, a booking page that no longer exists, and press or partnership questions.
When you write, include the tour name exactly as it appears on the card, what you expected to see and what you saw instead, and a return address for the reply.
What The Site Cannot Do
This site runs no tours and is owned by no operator. That puts several things outside its reach:
- It cannot change, cancel or move a booking.
- It cannot issue refunds or check a payment.
- It cannot confirm a departure or say whether a steamer or boat is sailing on a given day.
- It cannot pass a message to a guide or an operator.
Where To Take Booking Problems
Booking problems go to the platform where you booked, using the confirmation email you received. The operator named on the tour card is the right contact for anything on the day: meeting point questions, late arrivals or a tour that did not match its description. If a card here sent you to a dead page or showed a price that no longer matched, tell info@dresdengermanytours.com so it can be checked and fixed.
The Address
Use info@dresdengermanytours.com for every kind of question, from a one-line correction to a partnership proposal.
Please do not send payment details, ID copies or booking confirmations. Nothing here needs them, and keeping them out of email is safer for you. A tour name, a sentence on what you saw and a reply address is enough.